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INFORMATION |
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| Published : |
Jan 22, 2009 |
| Length : |
6 |
| Type : |
White Paper |
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| Overview : |
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Forrester Research identified click to call technology as one of the "Twelve Technologies That Will Transform Online Retail". Online buyers seek to move between phone and Internet channels in a single unbroken session, merging the best of both worlds: the immediacy and human touch of the phone, with the ease and convenience of the Internet. Read More. |
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